FREQUENTLY ASKED QUESTIONS
Is there an additional cost for delivery?
Our free delivery offer applies to all orders over $500 for customers on the Sunshine Coast. Delivery fees apply to all other areas.
Delivery & Collection Fees (subject to change)
Sunshine Coast
(Glasshouse – Noosa) $65
North
Gympie and Surrounds $75
Fraser Coast $150
South
Bribie Island, Northlakes, Caboolture $75
Brisbane $95
Gold Coast $110
North Coast NSW
Coolongatta – Kingscliffe $150
Same Day Pack Down Fees
All Full Set Up bookings will incur an additional $150 Same Day Packdown Fee if packdown/bump out is required by your venue. Additional fees may apply if packdown/collection is after 12pm (Midnight).
If you are unsure whether your area would be serviced, please contact us and we can check this for you.
Do you have a minimum hire amount?
There is no minimum hire amount! We do offer tiered pricing, however a delivery fee is applicable to all orders (Please see pricing above). Orders over $500 on the Sunshine Coast receive free delivery. Any orders below this amount or outside of this area will incur a delivery/collection fee.
Do your chair covers fit all chairs?
Our chair covers are designed to fit any standard size function chair, without arm rests. If your chair is not a standard size or shape & you are unsure, please feel free to send us through a photo. Our covers are suitable for both round & square backed chairs.
When will I receive my order?
For weekend functions, most orders will arrive by the Wednesday prior to your event. If your function is mid-week, we will arrange for this to arrive 2 days prior to your date.
Do I need to clean my items before I return them?
No, we look after all the laundering of items on their return to us, however you do need to ensure that all items are dry and not packed with leftover decorations or food items. All cleaning costs are included in our prices, additional cleaning/replacement fees may apply for wax or damaged items.
Do you also offer setup for your linen hire?
Absolutely! Our website prices quoted are for DIY hire, however we can assist with on the day set ups as well (see pricing grid). Please contact us with your date and location, and we can confirm availability and cost.
What if I don't know my final numbers yet, can I still book?
Absolutely! We ask that you give approximate numbers on booking (always your maximum!), and then confirm final numbers with us 2 weeks prior to your event date.
We can then adjust your final balance accordingly, before your order is sent.
Do I need to pay a deposit?
Our payment terms are a 50% deposit on booking, which holds the items for your date.
The final numbers and balance is then due at least 2 weeks prior to your event. Orders cannot be sent without full payment being received.
Chair Covers Direct
Servicing the Sunshine Coast, Gympie, Brisbane, Ipswich and Gold Coast areas.